We strive to ship out all orders within 1-3 business days, however due to current times, there may be slight delays in order processing.  Orders placed on Friday after 12pm will be processed the following Monday, this includes orders placed on the weekends. Our warehouse is located in Los Angeles, CA and transit time varies based on destination. Most packages will arrive within 3-7 days, however the US Post Office is experiencing delays in their processing facilities.  The estimated time shown does not include processing times in both our warehouse and USPS warehousing facilities during the transit process. Delivery times shown are only estimates and USPS does not guarantee delivery times nor do they offer refunds if packages arrive late. 

Shipping Rates within the United States

• Free Shipping International Shipping

Orders placed Friday and over the weekend will be processed the following Monday. Our warehouse is located in Los Angeles, CA and transit time varies based on destination. Most packages will arrive within 6-14 days depending on your local carrier. Our checkout process shows an estimated transit time for USPS Priority and First Class International Mail. Delivery times shown are only estimates and USPS does not guarantee delivery times nor do they offer refunds if packages arrive late.  International shipping rates are calculated by total weight of the package. 

Please note that your country may apply import taxes and custom charges. We are not responsible for these fees. Please contact your local tax office for information.

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For help or questions with an order, please email: contact@purelaye.com

To report a problem with the site: contact@purelaye.com

Phone: +44 7366 309812

Address:  Purelaye Limited, 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ